Question 1

Can I get the product before expected date?

Accepted Answer

Yes, there is a possibility of getting the product delivered before the delivery date, depending on the delivery partner.

Question 2

Can you leave my Courier at my other address?

Accepted Answer

Delivering the product at a location other than pre-registered address totally depends on the delivery partner and agent due to legal issues. They may charge you extra for delivering at other locations.

Question 3

Can I change my delivery address after my order has been dispatched?

Accepted Answer

Sarabherbs tries to accommodate you in every way possible but presently we are unable to change your delivery address after the product has been dipatched.

Question 4

How to cancel an Order?

Accepted Answer

An order can easily be cancelled before dispatch by visiting your Profile, then clicking on Orders. In the Orders section, you can view the Order Status and on the right-hand corner, you can see the Request Cancellation option. Click on Request Cancellation, choose your reason for cancellation and click Next. The Order will be cancelled and the details will be provided through email and SMS.

Question 5

How to request a return for the Products?

Accepted Answer

To request a return for the product go to your profile, click on Orders, Click on Status and then Click on Request Return. Click Next and choose your reason for returning the product. Before returning the product please go through our Return Policy.

Question 6

How to use discount coupons?

Accepted Answer

Discount coupons can be used easily by entering the details of the coupon while checking out.

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FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED
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